Hot 25 Travel Startups for 2023: StatusMatch

StatusMatch is a service that enables major airline and hotel brands to acquire new high-value customers through a structured, co-branded platform.

The co-branded platform operated by StatusMatch.com allows travel brands to outsource customer acquisition to a third party that handles all of the customer processing, validation and fraud checks. Airlines traditionally process these requests within four to six weeks, and the StatusMatch platform handles them within minutes, thus leading to a fantastic customer onboarding experience, which results in more revenue faster for brands that we work with.

Strategic goals for 2023
There are a few core strategic goals we’ll hit over the coming year. First, we will continue to build and grow our technology and marketing assets. Doing so will strengthen StatusMatch’s ability to target new high-value travelers for our airline and hotel brand partners.

Second, we will onboard more major airlines, hotel and cruise liner loyalty program brands into our ecosystem to increase our travel industry brand portfolio. The demand by large brands to use our platform is increasing in 2022/2023 as airlines and hotels begin to downgrade elite members who have had their elite status extended for free during the pandemic. This represents a prime opportunity for brands to acquire high-value customers from competing travel brands.

Lessons learned since founding
We’ve learned that many airlines and hotel brands move slowly, but adapting to their slower pace from a business development perspective is not necessarily the right approach for a startup. Great people in the airlines and hotels see and understand opportunities and move quickly to capitalize on them. Finding these forward-looking thinkers within large organizations has become key to fast-tracking big-name airline clients.

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