Although travelers are
opting to rent vacation homes
as a safe way to socially distance while on the road, not every trip goes exactly according to plan.
That’s where having the backing of an established rental platform comes in handy, says James Cassidy, senior director for partner success for vacation rentals in EMEA at Expedia Group.
Speaking during
PhocusWire’s Pulse: Decoding Travel Security
event, Cassidy says that booking via an intermediary such as Expedia Group-owned
Vrbo
comes with traveler protections such as its Book With Confidence Guarantee.
Cassidy also speaks to how owners can help safeguard their properties, the importance of secure payment transaction as well as how Vrbo utilizes AI and machine learning to detect potential instances of fraud.
Watch the full interview with PhocusWire news editor Jill Menze below.
PhocusWire Pulse: Decoding Travel Security - James Cassidy of Expedia Group
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Other replays from the event are available here
.